Microsoft Teams Direct Routing in Australia

  • Integration with Existing Phone Systems
  • Use of Local Telephony Providers
  • International Calling
  • Cost Savings
  • Enhanced Communication
  • Multi-Device Support

Connectivity for Microsoft Teams by ITsoft Telecom

Microsoft Teams Integration with our business grade hosted PBX solution

Microsoft Teams Direct Routing is a powerful solution that enables organizations to extend the capabilities of Microsoft Teams to include voice communications, while also integrating with their existing telephony infrastructure. This flexibility and integration can lead to improved communication, cost savings, and a more seamless collaboration experience for users.

How it works

You can now use MS Teams as a phone system for your business, make and receive calls using any MS Teams enabled device or computer, create complex call flow scenarios. Get competitive call plan offerings with ITsoft Telecom.

Connectivity for Microsoft Teams by ITsoft Telecom

By taking advantage of the integration between Microsoft Teams and PBX doesn’t only allow for calling functionality, for your Microsoft 365 users. PBX will cater for a full business grade feature set such as: call recording to email, automated voice menus, call queuing, call parking, ring and hunt groups, time based routing and a whole lot more! All from a single user friendly web portal.
Use all the unified communication functions of Microsoft Teams such as: video calling, screen sharing, group chat, instant messaging, document collaboration and file transfer, as your main business communication tool. Whilst utilising advanced call reporting, queue statistics, user information and live call wallboards.

Affordable pricing for everyone

Limited time offer

$9.95 $ 3 . 65
  • inc GST Per Microsoft Teams user / per month

* A Microsoft Enterprise E1, E3 or E5 licence is required, with the additional phone system add-on licence, for PSTN services to become available. (Microsoft 365 licences are purchased separately from within your Microsoft 365 tenancy, or from your Microsoft licensing provider) A PBX user or SIP trunk channel licence must be purchased in addition to the $3.65 inc GST Microsoft Teams integration licence.

** A phone number is required for each Microsoft Teams user and must be purchased separately. Starting from $0.95 inc GST per number per month, for all Australian geographic phone numbers.

# Valid for new accounts registered after 01.05.2023 and for the lifetime of those new accounts.

Microsoft Teams direct routing calling is now available for all, whether you are a single user operation or a large enterprise! Integrate your Microsoft Teams account* to VoIPLine Telecom’s unique PBX system for just $3.65 inc GST per user per month.

Select a phone number from any geographic location in Australia** and either port your existing number or order a new number from over 65 countries worldwide!

Unlike other service providers offering Microsoft teams, there are no minimum term contract with VoIPLine Telecom, feel free to add new users and update call plans at your convenience without being tied into a long contract terms. On top of this there are no upfront costs, for expensive gateways, PBX or session border controllers, simply add your Microsoft Teams users via a user friendly web portal. Scrap your outdated telephone system and upgrade to a market leading unified communications platform today!

Modern ITsoft Hardware for Cloud Calling certified by Microsoft Teams

Take advantage of a state of the art unified communications platform and increase the flexibility of the supported hardware. Allow your users the option to use physical desk phones or the Teams application with a headset.

Benefit from Microsoft Teams certified handsets from Yealink, that include large colour displays, HD voice, POE support and more. Or alternatively, the range of active noise cancelling Jabra Evolve headsets, specifically optimised for the Microsoft Teams application.

Frequently asked questions

Microsoft Teams Direct Routing is a feature that allows organizations to connect their on-premises telephony infrastructure, such as a PBX or Session Border Controller (SBC), to Microsoft Teams, enabling voice calling and communication within the Teams app.

The main benefits include integration with existing phone systems, cost savings, international calling, enhanced communication features, centralized management, and compatibility with various devices.

No, one of the key advantages of Direct Routing is that it allows organizations to use their existing telephony hardware and phone numbers. It works by connecting your on-premises infrastructure to Microsoft Teams.

Direct Routing connects your on-premises telephony equipment (PBX, SBC) to Microsoft Teams via a certified Session Border Controller. This SBC acts as an intermediary, facilitating the exchange of voice traffic between your telephony infrastructure and Teams.

Yes, Direct Routing supports international calling. Users can place and receive calls to and from numbers worldwide using Microsoft Teams.

Jasmine Taylor
Jasmine Taylor
@jasminetaylor
Read More
i love the flexibility of the platform, it's price and it's integration with Zoho CRM. There is constant feature improvements to the platform as well.
Jack Brown
Jack Brown
@jackbrown
Read More
Easy system to use and fits our business model - highly recommend the system. Support answered straight away and talked me through the set up and user friendly
William Smith
William Smith
@williamsmith
Read More
Thanks VoIpline for the service you have provided. Staff are great to deal with and the plan is extremely suitable for our business current needs. Thanks Ignight Me
Ella Smith
Ella Smith
@ellasmith
Read More
Their service has been amazing, and the technology & portal use is extremely easy for a beginner like me. Highly recommend. Tony C. Connect People
Previous
Next

Have special requirements?
Let us tailor a solution to suit your needs

Tailored VoIP services to enhance your enterprise communication.